Get to Know Trends in Retail and Ecommerce

1What is expected of ecommerce in coming years?

A.It's expected to account for more than 20% of total retail sales by 2022.

B.Total sales are expected to shrink as in-store commerce grows.

C.Total sales are expected to account for nearly 10% of retail sales by 2022.

D.Sales are expected to grow quickly but shrink as a percentage of total retail sales.

2Who is "the connected customer"?

A.Someone who has been a loyal customer to specific brands for several years

B.Someone who is increasingly accessing ecommerce through mobile devices and social media

C.Someone who rarely shops in brick-and-mortar stores

D.Someone who responds more readily to online, personalized marketing campaigns than to blog recommendations or print media ads

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