B2B Customer Relationship Basics Support B2B with Salesforce Customer 360

 

Support B2B with Salesforce Customer 360

Quiz

+100 points

1Which Salesforce solution drives meaningful interaction by letting companies respond directly to customer activity?

A.Mulesoft

B.Pardot

C.Sales Cloud

D.A and C

2Which of the following is a common challenge for a B2B company in the partner ecosystem?

A.Knowing which customers their partners also sell to

B.Knowing which partner is on the phone before they even answer

C.Knowing which partners buy from them directly to sell to others

D.A and B

E.A and C

Second attempt earns 50 points. Three or more earns 25 points.